Danny's Repairs — Customer Privacy Notice
Applies to independent Danny's Repairs customer accounts, the £100 Care Plan and E-Scooter / E-Bike repair bookings and workshop records.
Who handles your data?
Danny's Repairs is the service provider responsible for customer accounts, Care Plans and repair-booking records. Royal Bandits MCC Security hosts the technical service; this does not grant club members access to Danny's customer records.
For privacy requests, contact Danny's Repairs directly through WhatsApp at +44 7517 859680 or through its Facebook page or Instagram account.
Information collected
When you register, we collect your name, email address, telephone number and a securely hashed password. Care Plan submissions may include vehicle make/model, plan dates, service dates and completion/benefit records. Repair bookings may include your device type, make/model, fault description, preferred date, contact number, booking status, parts and quotes, estimated ready dates, workshop updates and restricted staff notes and change history.
Why it's needed
We use your details to create your account, manage your Care Plan, process repair booking requests, schedule and monitor jobs and parts, provide repair estimates and communicate updates. Records are kept in Danny's own restricted customer database, separate from Royal Bandits club membership records. Personal information is not automatically transferred into the club system.
Storage and retention
Data is stored on a secured server used to host Danny's Repairs. Access is restricted to the account holder and authorised Danny's staff. Records are kept while needed for customer services and any applicable legal obligations; when no longer needed they should be removed according to the business retention process.
Your choices
You may request access, corrections or deletion of your personal data, subject to applicable legal requirements. Please contact Danny's Repairs through the links above. This is a customer service, not an application for Royal Bandits MCC membership. Do not enter banking or payment-card details into Care Plan forms.
Cookies and local storage
We use a necessary secure session cookie to keep customers signed in, and browser storage to preserve an editable Care Plan draft on your own device. Pressing Submit after signing in sends your Care Plan to Danny's database. Repair booking requests are also submitted to Danny's separate workshop records when you use the Book Repair form. Job status and estimated waiting times are available to your signed-in account; authorised Danny's staff can update them. The app can be installed on a device using browser installation controls.